God Odds Casino Privacy Policy
Privacy and your information
Here we explain how personal information is handled in connection with God Odds Casino and how to raise a privacy question. For enquiries about this website, contact our support at [email protected].
The gambling account privacy policy belongs to Usoftgaming N.V., trading as God Odds. The account-processing arrangements below describe that operator's policy. Requests concerning information held in your gambling account should go to the operator through its account support channel.
Information used for your account
Usoftgaming N.V. uses the information you submit to open and administer your account, check your identity, handle bets, send promotional offers and meet regulatory responsibilities. Its terms also cover payment processing, fraud prevention, responsible gambling, complaints, sanctions checks and reporting obligations.
| Information or activity | How the operator may use it |
|---|---|
| Registration and profile details | Establish the account, keep it up to date and check who is using it. |
| Identity and financial documents | Verify identity, address and payment details, and carry out required financial checks. |
| Information from financial institutions and credit providers | Maintain the account and perform credit or other financial checks. |
| Telephone conversations | Calls may be recorded for staff training and security. |
| Cookies | Cookies may support information collection for the uses set out in the operator’s policy. |
Identity checks may involve outside organisations that assess age, identity or creditworthiness and help detect fraud or money laundering. Verification documents can include a passport, household bills or bank statements, depending on the check required.
When information may be shared
Usoftgaming N.V.'s policy allows disclosure where authorities or the law require it. It also permits disclosure when the operator considers it necessary, in good faith, to respond to legal proceedings, defend its property rights or protect people using the service or members of the public.
Other recipients described in the policy include:
- Gaming intermediaries and organisations providing services for the operator.
- Regulators, licensing organisations and other relevant authorities.
- Businesses involved in settling bets or arranging related payments.
- Payment companies handling money received from or paid to players.
- A buyer acquiring the operator's company or business.
The operator states that suspected unlawful activity, fraud or money laundering can lead to information being passed to the relevant authorities.
Storage, protection and retention
Usoftgaming N.V. states that personal information is stored and processed in Curaçao under local data-protection rules. Those protections may differ from the rules in your country of residence.
The operator describes reasonable measures to protect submitted information and secure its storage. This does not amount to a promise that every security risk can be eliminated.
Closing an account does not automatically remove its records. The operator retains information after closure to satisfy regulatory requirements. Its terms also refer to retention needed for anti-money-laundering duties, tax and accounting requirements, disputes and other applicable obligations. They do not specify one retention period for every category of information.
Access, corrections and deletion requests
You can review your profile and update available account details. If information is inaccurate, request a correction through the operator's support channel and identify the details that need changing. Keeping account information current remains your responsibility.
You may also ask the operator for a copy of the personal information it holds. Include enough information to identify your account and explain the scope of the request. Its policy says a copy request may take up to 30 days, depending on what is requested.
The policy describes additional rights under the General Data Protection Regulation, subject to its application, relevant circumstances and legal exceptions:
- Ask for incorrect personal information to be corrected.
- Withdraw consent where consent is the basis for processing.
- Request deletion where there is no overriding reason to continue processing.
Deletion is conditional, rather than automatic. An obligation to retain particular records can limit what the operator may erase. The policy says the operator will explain any exemptions it relies on when responding.
Marketing and privacy concerns
To stop promotional messages, use the unsubscribe option in the operator's marketing communications. Withdrawing marketing consent does not itself remove records that must be kept for other purposes.
If you believe account information has been handled contrary to the operator's policy, raise the issue with its support team. Explain the concern and the outcome you are requesting. For questions about this website, use our support address, [email protected]; do not include passwords or full payment-card details in your message.
Policy changes and other websites
The operator may revise its privacy policy. It states that changes apply when published with a prominent notice and that continued use following that notice constitutes acceptance. Review the policy presented with your account for the applicable wording.
A website reached through a link may have different privacy practices. Review that website's policy before providing personal information there.